ThoughtWorks Terms of Service

By using the ThoughtWorks service located at (the "Website") and providing your data to ThoughtWorks, you, individually and on behalf of your employer (collectively, "you" or "Customer") agree to be bound by these Terms of Service (this "Agreement"). The Services are defined as your access to the Website, the information you receive from ThoughtWorks through the Website, and any functions performed at your request by the Website (the "Services").

This Agreement sets out the legally binding terms for your use of the Services and may be modified by ThoughtWorks from time to time in its sole discretion. Any modifications shall be effective upon posting by ThoughtWorks on the Website.

  1. Eligibility

    The Services are solely for access and use by Authorized Users (as defined below). By using the Services, you represent and warrant that you (a) have the right, authority, and capacity to enter into this Agreement and (b) will abide by all of the terms and conditions of this Agreement. If you have not yet registered to become a paying customer for the Services, your use of the Website is still subject to this Agreement.
  2. Access Credentials

    ThoughtWorks does not require you to create separate credentials to access these Services because we use your GitHub credentials to verify your identity. If you are an authenticated user on your GitHub account who is authorized by ThoughtWorks to access the Services, then you are an “Authorized User”. ThoughtWorks may revoke access for any Authorized User at any time, with notice to Customer following any such revocation. Customer shall immediately notify ThoughtWorks of any unauthorized disclosure of its GitHub credentials. Customer is responsible for (a) each Authorized User's compliance with this Agreement and (b) any employee of Customer, any person to whom Customer has given access to the Services and any person who gains access to Customer's Services as a result of your failure to use reasonable security precautions, even if such use was not authorized by you.
  3. Availability of and Access to Services

    ThoughtWorks will attempt to provide continuous availability and access to Services. In the event that we are unable to provide access for reasons beyond our control, we will communicate the reasons for the outage and expected duration of the outage clearly and explicitly to the Customer. These outages could be due to third-parties that the Service depends on, such as, but not limited to GitHub and Amazon AWS. Also while we will make commercially reasonable attempts to backup all Customer data, in the event of recovery from disaster, the Customer may have to reconfigure the Service to get it back to the state it was in before the outage.
  4. Term

    This Agreement will remain in full force and effect while ThoughtWorks offers the Services and/or you are a Customer using the Services. Either party may terminate this Agreement for any reason, at any time. After this Agreement is terminated, the following provisions of this Agreement will remain in effect: Sections 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, and 17, and any other Section that by its nature survives termination. With respect to any additional services that may be made available by the Company in connection with the Services (including similar services in non-beta form), if you elect to access such additional services (including similar services in non-beta form), you understand that you will need to agree to additional terms and conditions (including termination of this Agreement) before you use such services.
  5. Beta Service

    The Services provided under this Agreement are "Beta Services." Beta Services are experimental, potentially incomplete and/or may contain bugs or errors, are subject to change at any time, and could be unavailable, or cease to be offered, at any time without prior notice. You agree to promptly report to ThoughtWorks any bugs or problems encountered with the Beta Services and to provide feedback and suggestions in relation to the Services.
  6. Proprietary Rights in Content of ThoughtWorks

    The Services contain the copyrighted material, trademarks, patents, trade secrets, and other proprietary information ("Intellectual Property") of ThoughtWorks and its suppliers and licensors. ThoughtWorks and its suppliers and licensors own and retain all proprietary rights in the Services, including all Tools. “Tools” include the automated provisioning of environments to run builds, the ability to download artifacts and deploy to various environments, progress and stability indicators of builds and deployments, the visualization of a build status dashboard for various projects worked on by a team and any similar functionality and any improvements, modifications, or derivative works to any of the foregoing. Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or otherwise use any such Intellectual Property and the provision of such Intellectual Property to you through the Services does not transfer to you or any third party any rights, title or interest in or to such Intellectual Property, including, without limitation, any intellectual property rights in any Content and material included therein. You may not: distribute, sub-license, translate, reverse-engineer, decompile, or disassemble the Services or Intellectual Property or the source code thereof, or attempt to derive the source code thereof in any other way, save and only to the extent any foregoing restriction is prohibited by applicable law; modify the Services or Intellectual Property or merge all, or any part, of the Services or Intellectual Property or the source code thereof into another program; or remove, modify or alter any ThoughtWorks' Intellectual Property from any part of the Services or Intellectual Property or the source code thereof. To the extent you obtain any ownership rights in or to Tools or Intellectual Property rights related to Tools, you hereby assign all such rights to ThoughtWorks. ThoughtWorks grants you a perpetual, unlimited, worldwide, fully-paid, royalty-free license to copy, use and make derivative works of the Output of the Services, and to make any other use of or perform any other act upon the Output that an owner would be entitled to do. "Output" means all information available, reported, downloaded or otherwise compiled from, the Services, including without limitation data, images, and reports generated by or for the Customer.
  7. Customer Information Provided to ThoughtWorks

    Customer will retain all Intellectual Property rights in pre-existing Customer Intellectual Property that may be provided by Customer to ThoughtWorks ("Customer Property") under this Agreement. ThoughtWorks will not publicly disclose any Customer-specific information but may disclose aggregated customer information related to the Services for promotional purposes, such as project summary and high-level outcomes of the Services. You understand and agree that ThoughtWorks may copy, use and modify any information that you provide to ThoughtWorks, including all suggestions supplied by you that relate to the Services (collectively, "Content") for the sole purposes of providing the Services to you, to improve the quality of ThoughtWorks products and services or to develop new ones. Furthermore, you hereby agree that ThoughtWorks shall have an unlimited, royalty-free, worldwide and perpetual license to use, copy, distribute, practice and make derivatives works of, under any intellectual property rights you may have, including but not limited to copyrights, trademarks, trade secrets and patents, all suggestions supplied by you to ThoughtWorks. By providing Content to ThoughtWorks, you represent and warrant that you have the right to provide such Content to ThoughtWorks and such Content does not infringe, misappropriate, violate or contravene any laws, regulations or third party rights (including, without limitation, any rights in Intellectual Property). Use of Services. You must use the Services in a manner consistent with any and all applicable laws and regulations. ThoughtWorks and its suppliers use reasonable efforts to protect the confidentiality of Content you provide. ThoughtWorks cannot guarantee that unauthorized third parties will never be able to defeat those measures to access content for improper purposes. Customer acknowledges that there are risks inherent in Internet connectivity that could result in the loss of Customer's privacy, confidential information and property. Customer also acknowledges that Customer is under no obligation to provide Customer's confidential information in order to use the Service.
  8. Disclaimer

    To the extent permitted under applicable laws, the Services are provided "As-is" and as available, with no warranty of any kind, and ThoughtWorks, on behalf of itself and its licensors and suppliers, expressly disclaims any warranty and conditions of any kind, whether express or implied, including, but not limited to, the warranties or conditions of merchantability, fitness for a particular purpose, title, accuracy, or non-infringement and ThoughtWorks and its suppliers and licensors do not guarantee and do not promise any specific results from the use of the Services. The Customer’s use of and reliance upon the Services is solely the Customer’s responsibility and the Customer assumes all associated risks
  9. Limitation of Liability

    ThoughtWorks shall have no liability to Customer under this Agreement, it being acknowledged and agreed that ThoughtWorks’ provision of the Services is provided solely for the convenience of Customer. If the foregoing limitation of liability is found to be unenforceable, ThoughtWorks’ liability to Customer for any cause of action arising from its use of the Services or under this Agreement, and regardless of the form of the action, will at all times be limited to the greater of (1) any amount paid by Customer to ThoughtWorks for the Services during the twelve (12) months preceding such cause of action; and (2) Fifty U.S. Dollars (US$50). Except for breach of the restrictions in Section 6 and in relation to the indemnity in Section 13, Customer’s liability to ThoughtWorks for breach of this Agreement shall not exceed the amount paid or agreed to be paid by Customer to ThoughtWorks for the Services during the twelve (12) months preceding such cause of action. Notwithstanding anything to the contrary contained herein, this Agreement shall not limit or exclude either party’s liability for gross negligence or intentional misconduct of a party or its agents or employees, or for death or personal injury. The parties agree that the limitations on and exclusions of liability in this Agreement were freely negotiated and are an integral part of the bargain, in that the Services would not have been available for the same price and under the same terms and conditions had such limitations on and exclusions of liability not been included in this Agreement.
  10. U.S. Export Controls

    Any software provided by ThoughtWorks through the Services (the "Software") and the Services themselves, are subject to United States export controls. Neither the Services nor any Software downloaded from the Services may be exported or re-exported (i) into the territory of (or to a national or resident of) Cuba, North Korea, Iran, Syria, Sudan, or any other Country to which the U.S. has embargoed goods or services; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By accessing the Services or downloading or using the Software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
  11. Governing Law and Arbitration

    This Agreement shall be governed by the laws of the State of Delaware without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction. You and ThoughtWorks agree to submit to the exclusive personal jurisdiction of, and agree that venue is proper in, the state and federal courts located in Delaware in such legal action or proceeding. Notwithstanding the foregoing, ThoughtWorks may seek injunctive or other equitable relief to protect its Intellectual Property rights in any court of competent jurisdiction.
  12. Electronic communications

    The communications between you and ThoughtWorks use electronic means, whether you visit the Website or send us emails, or whether ThoughtWorks posts notices on the Services or communicates with you via email. For contractual purposes, you (a) consent to receive communications from ThoughtWorks in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that ThoughtWorks provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waiveable rights.
  13. Indemnity

    You agree to indemnify and hold ThoughtWorks, its subsidiaries, affiliates, officers, agents, licensors, and other partners and employees, harmless from, any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Services in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above. ThoughtWorks will defend or settle, at its expense, any action brought against Customer based upon the claim that the Services, when used in accordance with the Agreement, directly infringe an issued U.S. patent or registered copyright; provided, however, that: (i) Customer notifies ThoughtWorks promptly in writing of any such claim; (ii) Customer does not enter into any settlement related to any claim without ThoughtWorks' prior written consent; (iii) ThoughtWorks has sole control of any claim and all related settlement negotiations; and (iv) as requested, Customer provides ThoughtWorks with all information and assistance necessary to settle or defend the claim. If the Services become, or may, in the opinion of ThoughtWorks, become the subject of a claim of infringement of any third party intellectual property right, ThoughtWorks may, at its option, and as Customer’s exclusive remedy: (i) procure the right for Customer to use the Services; (ii) replace or modify the Services to make them non-infringing; or (iii) refund any fees paid in advance by Customer for the Services.
  14. Other

    This Agreement contains the entire agreement between you and ThoughtWorks regarding the use of the Services. Customer may not assign all or any part of its rights or obligations hereunder without the consent of ThoughtWorks. Notwithstanding any other provisions herein, no party will be deemed as a third-party beneficiary to this Agreement. If any provision of this Agreement is found to be invalid or unenforceable, such provision will be changed and interpreted to accomplish the objectives to the greatest extent possible under any applicable law and the remaining provisions will continue in full force and effect. The failure of ThoughtWorks to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Nonperformance by either party shall be excused to the extent that performance is rendered impossible by strike, acts of God, natural disaster, Internet outages, computer viruses, governmental acts or restrictions, failure of suppliers, or any other reason where failure to perform is beyond the reasonable control of the nonperforming party. The section titles in this Agreement are for convenience only and have no legal or contractual effect. Please contact us with any questions regarding this Agreement.
  15. Copyright/Trademark Information

    All Intellectual Property owned by ThoughtWorks shall be the exclusive property of ThoughtWorks. Customer agrees that ThoughtWorks will retain sole ownership of all Intellectual Property even if enhancements suggested or requested by Customer become incorporated into the Services. You are not permitted to use ThoughtWorks' Intellectual Property without our prior written consent or as expressly provided in this Agreement.
  16. Publicity

    You grant ThoughtWorks the right to identify you as a user in Services promotional material. At any point in time, you can submit a written request via email to to have ThoughtWorks remove your name within thirty days, from promotional material.
  17. Privacy

    The ThoughtWorks Online Privacy Policy ( (the "Privacy Policy"), as amended from time to time, is hereby incorporated by reference into this Agreement. You may be requested to submit personal data in connection with your use of the Service. The ways in which ThoughtWorks collects and uses personal data, and your rights to request access to and correction of your personal data, are regulated by the Privacy Policy in accordance with applicable law. You consent to the transfer of your personal data to any department or office located anywhere in the world where ThoughtWorks' global organization does business from time to time. A copy of the Privacy Policy is available on ThoughtWorks' website by clicking the link at the bottom of the page or by clicking this link: Privacy Policy. You can request a copy of the Privacy Policy by contacting ThoughtWorks' Privacy Officer at